"Yelling louder does not help me understand you any better! Don't be afraid of me. Come closer to me. Bring me your gentle spirit. Speak more slowly. Enunciate more clearly. Again! Please, try again. S-l-o-w down. Be kind to me. Be a safe place for me. See that I am a wounded animal, not a stupid animal. I am vulnerable and confused. Whatever my age, whatever my credentials, reach for me. Respect me. I am in here. Come find me."